FAQ
DISTRIBUIDORA CUSCATLÁN
Frequently asked questions
At Distribuidora Cuscatlán, we specialize in authentic Latin American products that bring the taste of home to the U.S. Our catalog includes nostalgic snacks, refreshing beverages, premium flours, grains, spices, sauces, dairy, meats, and bakery goods from El Salvador, Mexico, Guatemala, Honduras, Nicaragua, and more. Every product is carefully selected to preserve the authentic flavors and traditions our customers love.
Anyone can shop at Distribuidora Cuscatlán no business license required. Whether you own a grocery store, manage a restaurant, or simply want to stock your home with authentic Latin American products, our doors are open to you. We serve both wholesale and retail customers across Maryland, Virginia, Washington D.C., and beyond, making it easy for individuals and businesses alike to access quality products at competitive prices.
No membership is required to shop with us. At Distribuidora Cuscatlán, we believe everyone should have access to authentic Latin American flavors without barriers. Whether you’re a small business owner, a chef, or a local resident, you can purchase our products anytime no sign-up fees or exclusive club requirements.
We accept multiple payment methods to make your purchase easy and convenient, including cash and major credit/debit cards. For wholesale and business accounts, we also offer additional options such as bank transfers, Zelle®, and business checks. This flexibility ensures that both individual shoppers and commercial clients can pay in the way that works best for them.
Distribuidora Cuscatlán does not currently provide individual home delivery. Our distribution services are designed for grocery stores, supermarkets, restaurants, and other commercial clients who require regular supply of authentic Latin American products.
We operate a fleet of refrigerated and dry transport trucks to ensure safe and timely deliveries across Maryland, Virginia, Washington D.C., Delaware, Pennsylvania, New Jersey, North Carolina, West Virginia, and Florida. Retail customers can purchase products directly at our warehouse store in Hyattsville, MD.
You can find our products at hundreds of partner grocery stores, supermarkets, and Latin markets across Maryland, Virginia, Washington D.C., Delaware, Pennsylvania, New Jersey, North Carolina, West Virginia, and Florida.
For the full list of serviced cities, visit our Locations page. There you can see all the areas we deliver to, from major metropolitan hubs to smaller communities. Whether you’re looking for Salvadoran pupusas, Guatemalan candies, Mexican sauces, or any other nostalgic flavors, chances are there’s a store near you.
If you can’t find your city in our list, contact our customer service team and we’ll guide you to the nearest retailer.
Yes, Distribuidora Cuscatlán offers competitive wholesale pricing for grocery stores, supermarkets, restaurants, catering businesses, and other commercial clients. Our wholesale program includes bulk purchasing options, case packs, and a wide assortment of authentic Latin American products sourced from El Salvador, Mexico, Guatemala, Honduras, Nicaragua, and beyond.
We provide reliable delivery service across Maryland, Virginia, Washington D.C., and other serviced states using our fleet of refrigerated and dry transport trucks. To open a wholesale account, contact our sales team for current price lists, minimum order requirements, and delivery schedules.
For now, our website serves as a digital catalog where you can explore our wide selection of authentic Latin American products, including snacks, beverages, grains, spices, and more. We are currently working on adding an online ordering system that will allow both retail customers and wholesale accounts to place orders directly through our site, with options for in-store pickup and scheduled business deliveries across Maryland, Virginia, Washington D.C., and other serviced areas.
To order today, simply visit our warehouse store in Hyattsville, MD or contact our sales team for wholesale inquiries.
You can reach our customer service team by phone at +1 (240) 825-3381 or by email at Info@cuscatlanfoods.com. We’re available Monday through Friday from 7:00 a.m. to 4:00 p.m., and Saturdays from 6:00 a.m. to 3:00 p.m. (Closed on Sundays).
Whether you need help finding a product, checking availability in your area, or learning more about our wholesale program, our team is here to help. You can also visit our warehouse store at 5002 Jackson St, Hyattsville, MD 20781 for in-person assistance.
At Distribuidora Cuscatlán, we are committed to delivering fresh, high-quality authentic Latin American products to every customer. If you receive a product that is damaged, defective, or does not meet our quality standards, please contact our customer service team immediately ideally within 48 hours of purchase or delivery so we can review and resolve the issue quickly.
For faster processing, provide your order details, a brief description of the problem, and clear photos of the product. Depending on the situation, we may offer a replacement, store credit, or refund. Our goal is to ensure every customer enjoys products that are safe, fresh, and true to the flavors of home.
We are always open to partnering with brands and producers that share our commitment to quality and authenticity. If you offer products that align with our mission delivering authentic Latin American flavors to customers across the U.S. we’d love to hear from you.
To become a supplier, please send us detailed information about your company, product catalog, pricing, and distribution capabilities. Our team will review your proposal and contact you to discuss potential collaboration opportunities. We prioritize products with strong market demand, consistent quality, and the ability to meet our distribution standards.
Yes, we continuously expand our catalog with new and exciting authentic Latin American products from El Salvador, Mexico, Guatemala, Honduras, Nicaragua, and other countries across the region. Our team works closely with trusted suppliers to introduce seasonal items, trending flavors, and hard-to-find nostalgic products that our customers love.
To stay updated on our latest arrivals, special offers, and featured products, subscribe to our newsletter or follow us on social media. This way, you’ll be the first to know when new flavors hit our shelves.
Our warehouse store is located at: 5002 Jackson St, Hyattsville, MD 20781, United States Phone: +1 (240) 825-3381
We proudly serve customers across Maryland, Virginia, Washington D.C., and multiple states along the East Coast.
Business hours:
Monday to Friday: 7:00 a.m. – 4:00 p.m.
Saturday: 6:00 a.m. – 3:00 p.m.
Sunday: Closed
Whether you’re visiting to shop for your home or meeting with our sales team for wholesale orders, our staff is ready to assist you during business hours.